One of the most impressive ways to ensure customer engagement and receive feedback from them is by sending out online surveys. These online surveys can be used in multiple ways. Some of the reasons to use online survey tools are :
- Evaluate customer satisfaction
- Receive feedback on products and services
- Conduct market research
- Use it for quizzes
- And many more applications!
Varieties of online survey software are available which helps you create surveys, quizzes, polls easily. Among these available options, you can choose between free and paid survey tools. For light audience research, free survey builder apps are good to go!
We took a look at most of the online survey tools available, and came up with 7 favorites:
- Fynzo Survey
- Google Forms
- SoGoSurvey
- Survey Monkey
- Zoho Survey
- Typeform
- CrowdSignal
Let’s find out more about these tools below:
Online Survey Tool #1 : Fynzo Survey
Fynzo provides a powerful and advanced suite of software that fulfills your different business needs. Their support team is available around the clock for hearing out their customers and helping them utilize the software to the fullest.
Fynzo offers a robust online survey maker– Fynzo Survey, which comes with modern features and multiple customization options. Given below are the key features of the Fynzo Survey:
- Comes with an easy survey builder interface.
- Create multiple question types including NPS, Likert scales, and smiley, star ratings, and many more.
- Implement advanced survey features like jump logic, piping, and custom variables, and many more.
- Share surveys on different social media platforms, send them via email, embed on your website, or circulate them with the help of QR codes, etc.
- Analyze the reports received in different formats including cross-tabulation, trend report, and many more.
- Schedule reports on multiple emails.
- Collaborate with your team members while creating surveys, analyzing reports, etc.
- Personalize your surveys by adding your organization’s logo, background, theme color, etc.
- Download the data received in Excel, CSV, SPSS, pdf, and many other formats or export to Google Sheet.
- Integrate with the apps you love including Zapier, Google Analytics, Slack, Facebook Pixel, and many more.
- Fynzo Survey comes with an Android, iOS app. You can create surveys, share them, and view/download the results with the mobile app too.
- With Fynzo mobile app you can collect data even when you are not connected to the internet. Your data received will be backed up once your device receives an internet connection.
- Grab geolocation while taking the surveys in the field with mobile App.
- On top of all these amazing features, Fynzo Survey pricing starts at only $17 a month
These advanced features of Fynzo Survey along with its pocket friendly pricing plans make it #1 online survey tool.
Online Survey Tool #2 :Google forms
This free online survey software, allows you to collect necessary information conveniently and efficiently in a matter of a few minutes. You can create free surveys with unlimited questions in Google forms. Some attractive features of this survey builder tool are:
- Easy to use interface
- Unlimited surveys
- 100% free
- Highly customizable survey forms
- Skip logic and page branching
- The option of adding images or videos
- Survey responses are automatically captured by Google Spreadsheets
- Add the custom logo of your brand
- Add collaborators
Google forms is the only survey tool apart from SoGoSurvey to provide free skip logic! This is one of the most preferred survey creators.
Online Survey Tool #3 : SoGoSurvey
This online survey tool provides a wide range of functionalities and their users would not have to use any additional applications for survey related tasks. SoGoSurvey offers a platform not only for creating and launching your surveys but also helps to shape your queries so that they would be able to attract your target audience best.
- Unlimited surveys
- Intuitive interface
- Multi-lingual availability
- Skip logic and page branching
- 24 unique question types
- Comprehensive analytics
- Protected information
The best part of SoGoSurvey is that even if you are a free user, you will receive 24/7 email customer service whenever you encounter a problem.
Online Survey Tool #4 : SurveyMonkey
SurveyMonkey is easy to use, well designed and their surveys can be embedded. This online survey tool aids you to conduct in-depth survey research about a particular market, employee, or customer feedback.
Some primary features of the free version of this online survey tool are:
- 10 questions
- 100 respondents
- Theme customization for surveys
- 15 question types
- Available templates
Its comprehensive features, general usability, and security are the main reasons for its popularity at present.
Online Survey Tool #5 : Zoho Survey
This online survey tool focuses on delivering your business’ basic survey requirements and needs. Zoho Survey‘s free version provides the following benefits:
- Unlimited surveys
- 150 responses
- 15 survey questions
This online survey tool makes the survey creation and administration quite easy. It offers multilingual support and helpful integrations. Its standard price starts at $24 a month.
Online Survey Tool #6 : Typeform
Typeform is an extremely famous online survey software because of its innovative methods of survey creation. It provides an extremely creative medium and does away with typical “texts and blank boxes” that are expected to be in forms. The attractive and unique features offered by Typeform makes it easier for companies to catch the attention of their target audience.
Typeform’s CORE plan which is the free version of the software provides the following benefits:
- Unlimited questions
- Unlimited answers
- Basic reporting
- Data export
- Custom designed themes
- Multiple templates to choose from
With its free API and attractive designs, Typeform will surely be an attractive alternative for creating online survey forms. It is totally worth checking it out.
Online Survey Tool #7 : CrowdSignal
CrowdSignal is more renowned as Polldaddy. This online survey tool is specialized in creating polls. They have a streamlined interface that makes poll-making easier than before. These quick polls can be embedded on social media sites, WordPress, etc with the utmost ease. Some features for which it is well-renowned are:
- Cost-effective. The paid plan starts at only $17/month.
- Powerful reporting features
- Use of quick quizzes to teach and test
- iPad compatibility
- Connect data to Google Sheets and other apps
Overall, it is an easy to use poll creator which helps you collect surveys in a unique yet structured way.
Conclusion :
Moreover, all the online survey tools mentioned above have their own advantages and disadvantages. Therefore it is best to figure out what the primary goal of your company is and choose accordingly.
Do you have any favorite online survey tool or survey app which was not mentioned above? If so, do comment below and let us know!
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