To create an online form that can build trust, it requires a lot of advanced coding, and friendly product designs – resources you may not have. So Fynzo’s form builder does the work for you!
So, you will be having the complete freedom to implement your own content in your forms along with your personalized designs and structure.
What you require in the end is simply an honest conversation with your respondents. Here are a few Fynzo features which may help you have that:
1. Implement the rules of a real conversation:
We are never quite fond of having a long list of questions staring at us wanting answers. So, it is mandatory to make your feedback form engaging and well segmented. Forms must be built in such a way that it interests the respondent to carry on filling it. Hence Fynzo forms are designed such that it interests your respondents to complete filling up the form and not leave it halfway.
2. Jump, skip and change the course of your conversation as you go:
Use Fynzo’s logic jump feature to steer the flow of your questions based on your respondent’s answer. Your respondent’s previous replies would determine which questions are relevant to them and which all can be skipped. Adapting to your respondent will help you carry out an engaging conversation.
3. Use rating scales for minimizing your respondent’s efforts:
Want to know exactly how your respondents feel about the particular aspects of your products, or services without asking them to type out long paragraphs? People generally prefer to answer rating scales and smiley type ratings rather than typing long paragraphs. Use the metrics offered by Fynzo Survey including NPS, Likert scales, CSAT, and CES for improving your customer service massively and by measuring customer and employee loyalty.
4. Use piping for more personalized conversations:
Want to make your respondents more comfortable in answering your questions? Let them feel that you remembered their name using Fynzo’s piping feature. This would make your forms a lot more conversational.
5. Design your forms and make them more appealing to the eye:
When it comes to designing your forms there is really no reason to be dull. You can add the background of your choice, choose your company’s branding logo if you want to or simply choose from the different attractive templates. With Fynzo Survey your respondents will never have a dull moment.
6. Ask for documents that can be uploaded with one click:
Select the File upload field for allowing your respondents to attach documents, videos, or music audios within 25 mb. This feature gives you a lot of freedom so utilize it to collect valuable data.
7. Leave a long-lasting impression:
Your forms must have the minimum social etiquette of thanking your respondents - for taking out their time to fill up your form. So how do you think an attractive thank you note at the end would look? With Fynzo’s end screen feature, you can easily type out a “Thank you” note for leaving a good impression on your respondents.