Gaps-in-care surveys
Market gaps: gap analysis in healthcare enables you to pinpoint the distinction between the patient experiences offered by your facility and those offered by the competition. It makes it easier for you to comprehend how and why the facility came to be known in the market.
Benefits of using Gaps-in-care survey Template
- It is simple to obtain precise input from the patients by using this survey’s template.
- It aids in finding, what value or image does your clinic or hospital build in the minds of the patients.
- The template’s questions in the template are of a very high calibre as a result of the significant customer research that went into their creation.
- You may greatly improve your services using the data you get from the survey.
Touchpoints for collecting data
- You can provide the patients with a QR code for the survey at the reception or near the gate.
- You can text a ‘get well soon’,’ wishing for your best health’, or similar kinds of quotes via email along with the link to your survey.
