In-Store Shopping Experience Survey

With more shopping websites and apps, the role of the in-store shopping experience has changed drastically. Customers no longer come to a store, keeping in mind that they want to buy a particular product. In such a scenario, what matters is how you help customers interact with your product and improve their in-store shopping experience. To know the effectiveness of your store on customers, it’s important that you collect data for the in-store shopping experience. With managing stores, conducting a survey seems to be a very hustle task but not if you have in-store shopping experience survey templates that too with added benefits.

Benefits of using in-store shopping experience survey templates:

  1. The in-store shopping experience survey questions in the template contain quality questions as they are made after doing extensive customer research and various aspects of the service provided.
  2. Using the in-store shopping experience survey questions in the template saves you ample time which you can use to look at other functional aspects of your store.
  3. The in-store shopping experience survey questions give you data that is up to the point and can make a huge difference in enhancing your store’s functioning.

Touchpoints for data collection

  1. You can send thank you emails to customers along with embedded in-store shopping experience survey questions.
  2. You can send your in-store shopping experience survey link to their registered number along with the thank you message.
  3. At the billing counter you can ask customers to fill out the in-store shopping experience survey questions.
  4. You can provide a QR code for your in-store shopping experience survey with the payment receipt.