Remote training is an essential part of every well functioning workforce. It is vital for the growth and advancement of the organization. A well-trained employee will be responsible for lesser mishaps, require lesser supervision, and have the self-confidence for maintaining greater productivity.
However, amidst the pandemic, most workplaces have changed the order of how they work and have shifted to remote working. This shift in the whole order also requires training of the remote workforce. However, it is quite a challenging feat. But when faced with adversities we either succumb or have the courage to grow. Focusing on growth will help both your physical and mental health. The impact of Covid 19 has been massive all over the world and small businesses have had a huge impact.
Utilize this extra time you are saving to train and support your employees remotely. This process will keep you rather busy and will enhance productivity and ensure the effective running of your organization. There is top HR software available to manage the workforce effectively.
These 5 tips will help you get through this challenging task and will allow your organization to conquer the new normal:
1. Make everything accessible with available technology for remote training:
In today’s advanced era of technology, working at home doesn’t have to imply working alone. You can stay connected at all times and hold daily meeting through the various video conferencing apps available including Google Hangout, Zoom, TeamViewer, Webex, etc.
To make it easier for your employees, maintain a centralized system or cloud that can be accessed from any devices that they won including mobile phones, laptops, tablets, etc. This approach provides flexible remote training materials that can be accessed from any place, at any time.
2. Set daily or weekly goals:
To measure the level of effectiveness of your training you must set up some reasonable goals or screening tests. Develop SMART goals by working with team leaders and make your teamwork in such a way that they advance towards these goals. Set clear sets of deadlines and assessments which would evaluate your trainee’s performance.
However, you need to keep reasonable expectations from all your employees. As Dorosh had said, “You won’t be able to transform interns into company leaders over a single remote training session”. Expecting your trainees to perform adeptly within only a few training sessions will set unrealistic standards and you will never be satisfied with their work.
3. Make sure that your employees have the required work setup:
This is perhaps the most important part of remote training. You have to make sure that your employees have sufficient means to keep up with the others of your organization. It is seen that 10% of working age adults of an organization do not possess a home broadband connection.
So it is your duty to make sure they have access to the same. Try to provide relevant software that would be accessible from the device they own. You can even provide for their internet connection.
Considering that you are saving a lot of money since your workplace electricity bills have become nil and the 50 computers there do not require broadband facilities now either. So spend the money in helping your employees acquire the setup they require and ensure that they can keep up with the rest of their colleagues.
4. Interact with your employees for remote training:
Let them know what you want to accomplish by the month’s end. Clearly convey your feedback on your work. Answer their queries, as they are bound to have many. Take time out to just talk these issues out with them. A clear communication is the key to the smooth running of your workforce.
Remember that employees tend to feel more comfortable asking peers questions about things they don’t understand, but due to lack of face to face communication like that which happens in a workplace, you need to assure them that you are there too, if they have any doubts.
You may create a Slack channel, schedule video meetings, start an email chain or even create an official Whatsapp group. It depends on you, how you want to deal with the questions your trainees may have. But at all costs, you need to create communication channels open at all times. You may break the big groups into small sub-divisions and assign a mentor to each, so that you do not have a tough time, dealing with everyone’s questions.
5. Acclimate yourself with different learning styles:
Encourage open communication. Ask your employees clearly how they would be more comfortable in receiving their training.
As Eric Mochnacz, the HR consultant working at Red Clover has said, “Some people are happy to spend hours watching videos and taking notes, whereas others will get distracted during your longer remote learning sessions. The latter would be better suited to trainings with shorter-form, mixed-media content.”
You can send out a survey asking your employees to select the options most suitable for them. Based on the feedback you receive you can either create a detailed written guide, for their reference.
Along with that you can also record some training videos. Start a private YouTube channel and upload all the required videos for your employee training. In this way they can view the necessary videos, at any time they want.
To conclude, I would say that most employees rely entirely on the material you provide them. So make sure that you create an effective training curriculum for them to follow. Implementing the tips provided above mostly covers everything you need to think of for ensuring that your organization’s workflow continues uninterrupted. This list will help you get rid of the excess stress on your mind while thinking of ways to train your remote workforce and I hope it works out very well for you. If you are looking for some collaboration tools then you might be in for a surprise.
However, if there are some more tips you think are important for the proper training of your organizations’ workflow.
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