Close-Ended Questions: For Easy to Analyze Surveys
Closed-ended questions require a direct response from the respondent and are known as closed-ended questions.
They are designed in such a way that a one-word response can be given without much thought. A closed-ended question is one like “Are you happy with the product?”
The majority of people like to talk about themselves. You’ll be astonished at how much information they can transmit if you give them the chance to educate you.
On the other hand, closed-ended queries demand the complete opposite. Instead of attempting to hear every word they have to say, these questions concentrate on specifics.
Let us begin with the close-ended questions definition.
What is Close-Ended Question?
Close-ended questions, such as “yes/no” or multiple choice questions with predetermined answers, are questions that demand a certain response from the respondent.
Respondents are routinely surveyed using closed-ended questions in order to gather quantitative data.
Although they can take many different forms, closed-ended inquiries must have clear options for the respondent to choose from.
Close-Ended Questions Examples
To have a better understanding of the close-ended questions, let us take a look at the examples of some close-ended questions:
- Do you feel more energetic today?
- Could I use your notebook?
- Is tonight’s prime rib special?
- Should I inquire about leaving with the teacher?
- Could you please do me a favor?
- Have you completed your homework yet?
- Is that your last response?
- Do you approve of the salary rate?
- Please let me have a piece of that pie.
- Do four and four add up to eight?
You can conclude that all of the above questions have only one-word answers either yes or no.
Thus, from these examples, we can see that close-ended questions are quite straightforward and have the answer in just a single response.
Advantages of Close-Ended Questions
Now let us have a look at the key advantages of close-ended questions and whether adding close-ended questions to the questionnaire is also beneficial while doing research.
Quicker and easier to respond
Since customers only need to choose one of the possible answers, closed-ended inquiries can be addressed quickly and easily. They can write the answers down in their own words without having to think too hard.
Closed-ended questions are simple to duplicate and adapt to the situation. They can be tailored based on the survey kind, organization type, services and goods it offers, the necessary answer, etc.
Assistance in gathering quantifiable and measurable data
When you need quantitative statistics, closed-ended questions are ideal since there will be a set number of answers and you can quickly determine how many respondents chose each choice.
Improved comprehension through answer choices
Some customers occasionally don’t fully comprehend the question, but when they look at the possibilities for solutions, they understand.
Because the clients can only select from predefined answer alternatives, the answers to these questions are simple to compare. The responses of various demographic groups can be easily compared to one another.
Customer response is more probable
People today avoid filling out time-consuming feedback forms due to a lack of time, but if they are given a choice of answers, they typically do so, which improves the response rate.
Disadvantages Of Close-Ended Questions
Along with the benefits of close-ended questions, there are a lot of disadvantages of close-ended questions that we can’t avoid.
So let us check the key disadvantages of the close-ended questions too:
- Unable to give detailed information.
- Can’t help but want to hear customer feedback.
- It is impossible to address every potential response.
- Confusion may increase with more options available.
- Can offer solutions that the client might not be considering.
- Customers who are undecided will also respond.
Types Of Close-Ended Questions
There are a lot of types of close-ended questions. Now let us get acquainted with the main types of close-ended questions:
These closed-ended questions can only be answered with “yes” or “no” or “true” or “false,” and they are indicative questions.
Examples of closed-ended true/false questions are as follows:
Indicate whether the following claims are true or false for each.
- In terms of population, China is the largest nation.
- The largest planet in the solar system is Jupiter.
- The sum of regression coefficients is zero.
A question containing many answer alternatives is known as a multiple-choice question.
A multiple-choice question on an exam typically has a list of alternatives or potential responses, one of which is the best answer to the question, and other distractors, which are reasonable but incorrect answers.
There are subtypes of multiple questions too:
1. Multiple-Choice Likert Scale Questions
These closed-ended questions often include a 5-point scale or higher, and the respondent must fill out a form indicating how much they agree or disagree with each statement.
2. Multiple Choice Checklist Questions
According to the question being asked, the respondent may select one or more possibilities from the several options that have been stated in this form of closed-ended inquiry.
3. Multiple-Choice Questions in Rank Order
These closed-ended questions have a range of answers that the respondent can select from, ranking them from most preferred to least preferred.
4. Multiple-Choice Rating Scale Questions
These limited-answer survey questions demand that respondents provide a set value, typically a number. Depending on the type of questions being asked, a researcher may use a different number of scale points.
In general, it’s critical to remember that close-ended inquiries work best when you need a brief, straight response to a highly precise topic.
In actuality, with a few simple adjustments here and there, the majority of closed-ended questions can simply be converted into open-ended questions.
Because they only accept a yes-or-no response, closed-ended questions aren’t just straightforward inquiries that everyone can readily respond to.
Closed-ended inquiries can occasionally be challenging. You can relate if you’ve ever completed a multiple-choice form. However, they are far simpler to analyze than open-ended queries.
Why are close-ended questions used?
When users don’t have to enter as much, closed-ended questions are frequently beneficial for surveys because you obtain greater response rates.
Additionally, responses to closed-ended questions are simple to statistically evaluate, which is typically what you want to do with survey data.
What are binary closed-ended questions?
In binary closed-ended inquiries, participants typically have two options from which to select. For instance: All questions that can be replied to with the terms true or false, yes or no, etc.