Market researchers are often in the need of powerful online survey software to create surveys easily and spread them in their network. Nowadays, advanced survey builder tools provide solutions to create online surveys, phone surveys, and printed ones as well. This has increased the use of surveys overall for collecting, analyzing, and using data received for formulating new business strategies.
Surveys are the most reliable methods of receiving real-time feedback from your customers or people who matter. But if you want people to answer your surveys, they need to be well designed, brief, and goal-oriented. After all, you are asking people to take some time out of their busy schedule and it is best if you make it worth their time.
Fynzo offers smart survey software that helps companies to grow their businesses. This online survey tool has some unique offerings like offline data collection, multilingual support, 100% secure data, real-time feedback, etc. Receive constructive feedback from your target audience by creating surveys easily, using their friendly interface. Some key benefits of Fynzo Surveys which make the task of building surveys a lot easier are:
- Offline data collection
- Multi-lingual support
- Advanced features for handling logic including validation, branching, and looping
- 100% secure data
- Track and analyze real-time responses anytime, anywhere
- Download results in CSV and XLSX format
The best part of this software is its offline data collection and the different varieties of survey templates available suit your company’s needs perfectly.
How to create online surveys with Fynzo Survey?
If you are wondering how to build a survey using Fynzo’s online survey builder, it is nothing to worry about. Unlike a lot of online survey builders, Fynzo’s surveys can be easily built. There is no need of having any prior knowledge of coding to create online surveys using Fynzo’s survey software. Simply follow these few easy steps to make your customized surveys:
- Login to your Fynzo account
- You will find the option “Create new survey” on the dashboard. Click on it for starting to create the survey.
- Enter a “Form name” for your survey. And press on “Submit”.
- A new window will open, where you can add the questions you want to ask your respondents
- Select the type of questions you want to ask including multiple-choice, NPS, Ranking, text, etc.
- Fill in the options for your audience to select from. Flip over the “Required” button if answering the question is mandatory.
- Press on submit and add more questions on the next page
- After you complete your survey, you can share it via any social media platforms, or simply copy and share the link.
Distribute surveys through various channels:
Fynzo surveys can be distributed within your network through various channels. Reach your survey participants by sending invitations through the following channels with one click:
Fynzo surveys can also be shared by generating the survey link and copy-pasting it wherever needed.
One Platform. Multiple solutions!
Construct your personalized surveys by using Fynzo’s online survey tool or choose from the templates provided on our application. Create online surveys for collecting and storing information safely with our reliable survey tools. We offer you multiple customized solutions for making survey creation an easy task for you!
- Hospitality and Travels
- Market Research
- Event Planning
- Financial Services
- And many more!
Tips to increase your survey response rates:
Every business tries to improve themselves through various means of customer feedback systems, the survey being one in trend nowadays. We need customer feedback and opinions to continuously make progress, but what happens when no one responds? The biggest challenge of sending out surveys is getting your existing and potential customers to take it. People receive many marketing messages each day and they rarely get opened.
Whenever people make purchases, they are mostly bound to take a survey. This has resulted in survey fatigue and the saturation point of taking surveys has been crossed for most people by now. But fatigue is just one reason for subpar response rates. Other problems lie in the survey design, length, complexity of questions, and one-size-meets-all type of surveys. So how can you make your customers pay attention to your survey and also fill it out?
Given below are few points which can be taken into consideration while drafting and sending your surveys so that you can observe a rise in your response rates:
Keep it short:
Research shows that 45% of survey takers tend to answer surveys which take 5 minutes or less to answer and only one-third of them are willing to spend around 10 minutes on a survey. So try to keep it short and focus on the main goal of the survey while composing the questions on the online survey tool. Include only those questions which are absolutely necessary instead of adding vague questions to your survey. Keep it short, simple, and to the point.
Before sending your surveys you can drop a pre-notification to your potential respondents saying that they will be receiving your survey. You can send it via email/text depending on the target age group. While sending the survey, add a message disclosing the purpose of this research and how it will be beneficial for improving the service they receive from the company. Add phrases like “We would love to know what you think” to make them understand that their opinions matter to you. In this way, they will feel appreciated and would want to fill up your survey.
Make it sound personal:
Try adding a personal touch to your survey invite by mentioning the respondent’s first name. It is seen that surveys starting with “Dear <First name>” has a higher number of response rates. This makes your receiver feel more acknowledged. Only then, will they take out some time to read what the company has to say.
Pay attention to the survey’s design:
A well-designed survey plays a major role in increasing response rates. Your survey should look official and legit. When you create online surveys, try adding your company’s logo to your survey template for branding it. Design your survey according to your target age group. If it is targeting young people, add some humorous comments or pictures which will hold their interest and make them continue answering till the end. Don’t overdo the design and avoid adding unnecessary comments. You can add a progress bar from which your respondents will know how much longer it will take for them to finish the survey. 52% of respondents are seen to drop out of the survey when it takes more than 3 minutes of their time. So always remember, keep it crisp and engaging.
Adding gift cards, discounts and many other benefits will make your customers take up your survey. This may have its pros and cons. Sometimes it is seen that customers finish their surveys in a hurry just for receiving the prize and they do not provide authentic opinions. But research shows that 94% of the customers who take the survey for getting the prize always or very often give their honest opinions. So you should go for it but make sure that the reward is of significance to the target age group. Do not offer incentives that will fail to appeal to people.
Offer a survey through multiple channels:
When you create a survey, simply sending it via email may be ineffective. It may land up in their spam folder or may just get ignored amidst multiple mails. You can try sending out your surveys via SMS too as it is often seen that the frequency of opening texts is much greater than checking emails. Also, attach your surveys on your social media sites or embed them into various marketing pages, whichever according to you has more viewers. When they come across your survey for the second time, they will remember it and may fill it up then. This strategy helps to increase response rates by a large number.z
Along with this, you must put in the effort to promote your surveys too. Send them to your business partners, stakeholders, or other influencers and encourage them to support you in promoting it, after explaining the importance of your research. Also, never forget to thank your respondents for taking the time to fill the survey and let them know that you are truly grateful for their opinions. By applying these tips while drafting and sending out surveys, you are bound to find improved response rates from the people you look forward to receiving opinions from.
Create Online Surveys with Fynzo Survey’s easy pricing:
Fynzo offers 3 types of billing plans. You can select anyone depending on your company’s needs. The plans enlisted for creating online surveys are given below:
- Trial plan (free): You can build unlimited surveys and receive up to 100 responses for 14 days.
- Starter plan (Rs.600/month for yearly): If you wish to upgrade to starter plan, you can create unlimited surveys and receive unlimited responses for yearly plan and 600 responses for monthly plan.
- Standard plan (Rs.1400/month for yearly): Fynzo’s most popular plan is the Standard plan. With this plan, you can create unlimited surveys and receive unlimited responses as well.
If you want to know what you are getting yourself into, you can ask for a free trial of these plans. Credit card registrations are not required for the free trial.
Stay competitive by using Fynzo’s survey software and keep attracting customers by ensuring that you are providing amazing services at an affordable price!