For any business, its foundation is the employees. And to better manage this foundation, you need the HR department. HR or Human Resources is that department in any business who are responsible for making the employees feel secure, valued, and…
The customer is regarded as the market’s deity. Everyone claims to want happy customers, but what steps are you taking to deliver on that promise? How do you tell if your path is the right one? How can you tell…
Trend analysis is the technique of gathering data in an effort to identify recurring patterns, which constitute trends. Trend analysis is a technique that can provide a glimpse into the user’s future demands when the user’s needs and behavior are…
What is Quantitative Research? Quantitative Research is a research methodology in which quantifiable data or quantitative data is collected and analyzed. In simple understanding, this type of research includes data that can be expressed in numeric terms and can be…
What is Qualitative Research? Qualitative research is a very extensive form of research. The nature of looking at research objectives in-depth and trying to achieve a variety of in-depth analyses makes qualitative research a bit complex. It can be understood…
Employers utilize the employee Net Promoter Score (eNPS) as a tool to gauge employee loyalty. According to their response to the question, “On a scale of 0 to 10, how likely would you be to recommend this company to a…
What is a performance review? It is nothing but an overall assessment of employees done by managers of all organizations in a timely manner. The main motive behind doing a performance review is to analyze and understand the strength and…
These days, data is everything. Leaders prefer to wait until they have data before making choices. Naturally, that’s a good thing, and happily, there are many ways to obtain knowledge without having to rely solely on one’s intuition. A/B testing…
Different survey techniques can help you get the information or insights you’re looking for. There are several different survey types that can be used to gather various kinds of data. There are various types of surveys for every particular objective.…
What is customer engagement? It is in simple terms the relationship that a firm manages with its customers after the purchase of its products or services. It involves framing your business management, teams, technology, and operations in a manner that…
What is the customer lifetime value? Customer lifetime value as the name suggests is the measure of the total value that an ecommerce business has earned from a particular customer over a period of time. CLV as a metric provides…
What is Qualitative Data? Qualitative data as the name suggests is data that focuses more on data quality rather than their numeric terms or the part where data can be quantified. Qualitative data can be distinguished from answering questions like…
Closed-ended questions require a direct response from the respondent and are known as closed-ended questions. They are designed in such a way that a one-word response can be given without much thought. A closed-ended question is one like “Are you…
Have you ever wanted to use survey data to identify trends and connections among your audience but were unsure how to capture them in writing? The issue is that the first raw data does not provide anything on its own…
Maintaining your newest hires’ happiness and motivation as they learn how to perform their new duties is crucially important during the employee onboarding process. Here is our guide to the onboarding procedure and how to provide everyone involved the best…
More than ever, businesses now struggle to win and keep customers’ loyalty while also increasing market share. To better understand brand equity and the significance of creating and maintaining it through time, let’s study what it is today. Understanding brand…
Simply acquiring and analyzing data isn’t enough when you need to use it to inform business choices and forecast market trends. You also need to make sure the data is useful and relevant. The difficulty, however, is that a wide…
The Customer Effort score is the only method you need if you want to gauge customer happiness (CES). A metric called CES tracks the amount of effort customers make to interact with your business. It’s an excellent way to determine…
